WhatsApp Launches New App for Small Businesses

WhatsApp Launches New App for Small Businesses

WhatsApp officially announced its new WhatsApp Business app in selected Markets, including Mexico, Indonesia, Italy, the U.S and the U.K, before rolling out for everyone. The app will soon be rolled out worldwide.

What can you do with WhatsApp Business? . These new features are aimed to allow businesses to communicate with their customers in an easier way.

Ultimately, the default won't change, and functionality of the service as a whole won't either. Simply called WhatsApp Business, the app is created to help make it easier for businesses to communicate with customers and establish an online presence. It allows the creation of business profiles that include descriptions of a company, email and store addresses, and website links. WhatsApp will also verify these accounts by matching their phone number with the registered business contact number.

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WhatsApp says business accounts will be listed as "Business Accounts". Also, you can set away messages, which are helpful when you're not there to reply instantly.

"We see that customers and businesses are using it to help sell products. Over time, some businesses will have Confirmed Accounts once it's been confirmed that the account phone number matches the business phone number", WhatsApp said in a statement. They will have all the existing features like blocking any number including the businesses, and report the spam. The enterprise version will be aimed at generating revenue, which the company isn't doing now. In the countries where the app is made available, it has already crossed over 1,00,000 downloads and is trending on the Google Play Store. "And WhatsApp Business will make it easier for people to connect with them, and vice versa, in a fast and simple way".

Businesses using WhatsApp Business can connect with ordinary WhatsApp users as normal, as there's no need for ordinary WhatsAppers to download the separate app, the company said. Earlier, after clicking on the link of the YouTube video that came on WhatsApp, the video was opened in the user's app in the YouTube app.

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