Uber CEO Apologizes To Londoners For Company's 'Mistakes'

Uber CEO Apologizes To Londoners For Company's 'Mistakes'

The issues cited by TfL included Uber's approach to reporting serious criminal offences and obtaining background checks on drivers as well as its approach to explaining these use of "Greyball" software.

The Sun newspaper reported a year ago that 32 sexual assault claims were made against Uber drivers in 2015/16, more than a fifth of all claims against taxi drivers filed to British police forces.

"I welcome the apology from Dara Khosrowshahi, the Uber CEO".

In this case, Transport for London has explicitly blamed Uber's corporate conduct, detailing "a number of issues which have potential public safety and security implications". Uber's general manager for London, Tom Elvidge, said "3.5 million Londoners who use our app, and more than 40,000 licensed drivers who rely on Uber to make a living, will be astounded by this decision".

Uber is going to appeal the decision in the United Kingdom courts and can continue to operate while it does.

As we reported last week, Transport for London-the city's regulator for subways, buses and taxis-said it won't renew Uber's operational license.

But he also called for talks with regulator Transport for London (TfL) to discuss the loss of the firm's licence, which formally ends this week.

It worked in Chicago as recently as previous year, where Alderman Anthony Beale, who fought unsuccessfully to more tightly regulate Uber, said the company used Uber riders and political connections to win - at least so far - a fight over fingerprint background checks of drivers. Uber's petition to "save your Uber in London" has more than 765,000 signatures.

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"I take note that Uber has an army of communication experts, an army of lawyers - and y have launched aggressive threats to sue us", Khan said on BBC Radio 4.

"Friendly" (76 per cent) and "helpful" (61 per cent) were also terms used to describe Uber drivers.

Khosrowshahi moved to distinguish the company's actions under former top man Travis Kalanick, those under his spell, stating that, "as Uber's new CEO, it's my job to help Uber write its next chapter".

That said, given Uber's decision to not make clear exactly what it's apologizing for.if the whole thing kind of has you thinking of BP's apologetic remarks in the wake of the 2010 Deepwater Horizon oil spill, you're not the only one.

The company's license to operate in the British capital expires on September 30. Sources close to Uber say that the company has been seeking to hold a meeting with Sadiq Khan since he became London's mayor in 2016.

A message on the Uber app is seen on a smartphone in London.

The decision was cheered by the city's traditional black cab industry, which has been hurt by the proliferation of Uber drivers and has aggressively pushed for tighter regulation of the San Francisco-based ride-hailing service.

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